Proteak Renewable Forestry Warranty

Proteak Renewable Forestry is happy to offer a one-year guarantee against defects in workmanship and material. This exclusive warranty, expressed or implied, is valid for all Proteak products purchased directly from Proteak or one of its distributors.

This warranty does not apply to damages which may result from neglect, accidental or intentional damage, damage or wear to any swivel mechanism, normal wear and tear, misuse of product, unauthorized repair, exposure to temperature or humidity extremes, or alteration or abuse of the product. This warranty does not apply to products ordered “unfinished”.

If you notice any defects or damage to your Proteak product, please return it as soon as possible to the same distributor it was purchased from. If purchased directly from Proteak, please contact Proteak by phone at (512)847-6024 or by email at info@proteak.com to make arrangements for the return. All approved returns will be mailed to Proteak Renewable Forestry at the address found below.

Factory obligation under this warranty is limited, at the option of Proteak Renewable Forestry, to the repair or replacement of the product (or one of equal type and quality if the product is no longer available), within 90 days after the product is received (or, if purchased from a distributor, 90 days after the receipt of written recommendation from the distributor), provided none of the above exceptions are evident. Proteak Renewable Forestry shall not be liable for any loss or damage arising from use, or for consequential damages. This warranty gives certain legal rights and there may be other rights that vary from state to state.

We want you to be satisfied with your Proteak product and hope that it remains a staple of your kitchen for years to come!